COD Onshore/Offshore Team Roles
The onsite off shore team activities are very clearly defined by CSIL team
- Client initiates the request for a project.
- Onsite team will carry the scoping exercise and send the RFP document to off-shore program management office.
- Offshore program management office reviews the RFP and generation SRS/Statement of work.
- Client approves the SRS and sends back to off-shore team for requirement analysis, design and requirement specification, technical, functional, SLAs deliverables documents.
- Pilot/ proof of concept is created for approval of clients.
- Upon approval, development work will start at off-shore and periodical information sharing and reviews will be effected.
- Onsite team will help in implementing/ deploying the software and training the users.
- Go live, UAT and Project Closure Sign-off.
- Maintenance Contract is requested by Client and same is executed from CSIL.